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If you're having a problem with printer connectivity in Windows, go to Fix printer connection and printing problems in Windows.

If you're having a problem changing your printer "offline" status, go to Troubleshooting offline printer problems in Windows. Open settings for Printers & scanners Related topicsįind out how to install a printer in Windows.įind out how to add a printer or scanner in Windows.įind out how to install the latest driver for your printer in Windows.įind out how to set a default printer in Windows.įind out how to view the print queue in Windows.įind out how to change a printer’s status from “offline” to “online” in Windows. If Windows doesn’t automatically find a new driver after the printer is added, look for one on the device manufacturer's website and follow their installation instructions. To reinstall the printer, select Add a printer or scanner and then select the name of the printer you want to add. Method 2: I suggest you to go through the below article and follow the steps given. Run the Hardware and Devices troubleshooter. Click on Troubleshooting and click on the view all option on the left panel. Change the view by option on the top right to Large icons.

Select the name of the printer, and then choose Remove device. Right click on Start button, select Control Panel. Open Start > Settings > Devices > Printers & scanners.

Make sure your printer is on and connected to your PC. If your printer isn't responding, you may need to remove it and reinstall it so Windows can download and install the proper drivers.